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Terms & Conditions

About African Greetings

African Greetings sells greeting cards, in both print and electronic format, in African languages. African Greetings aims to promote, encourage and celebrate African designers and artists by offering them various platforms from which to publicly showcase their work.

Terms of Use

These Terms and Conditions were most recently updated on the 20th November 2012.

IMPORTANT NOTICE: These Terms and Conditions ("the Terms") set out the terms under which we will provide you with access to the information and services we offer from time to time via the website ("the Web Site").

By accessing the Web Site you agree that you understand and accept as binding the Terms, as well as any additional Terms applicable to the access to and use of the Web Site and related elements. It is, therefore, very much in your interests to read them carefully. Every effort has been made to draw your attention to specific terms affecting you as a consumer through the use of underlined or bold words or provisions.

Unless otherwise stated, the Website is provided to you by African Greetings CC ("African Greetings"), a company registered in accordance with the company laws of the Republic of South Africa (Registration number: B2007/070164/23) having its registered office at Block 816/1 Hammets Crossing Office Park, 2 Selborne Road, Fourways.

African Greetings reserves the right to make changes to the Web Site, its Terms and disclaimers at any time. It is your responsibility to review any changes which are noted on the Web Site and your continued use of the Web Site thereafter will constitute your acceptance of the terms and conditions as amended by the posted changes.

African Greetings reserves the right, at any time, to suspend or discontinue the Web Site, or any part thereof, whether temporarily or permanently with or without notice. African Greetings shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Web Site.

Registration as a user on this Website is at your own risk. The User indemnifies and holds African Greetings and any other service providers or affiliated entities harmless against any loss, injury or damages which may be sustained as a result of registering as a user on the Website.

African Greetings reserves the right at any time, in its discretion and without prior notice, to change, revise, modify, add, upgrade, remove or discontinue our Web Site, services or content or information, in whole or in part.

African Greetings may also impose limitations or restrictions upon and may revoke your access to and your use of our Web Site, service, content or information, in whole or in part, without prior notice.

Use of our service requires that you accept all cookies in order to activate special Web features and security mechanisms, and to enhance the performance of our Web Site and service. While your browser may allow you to "reject" cookies, our Web Site and service may require that you accept all cookies in order for its features and security mechanisms to function fully. African Greetings uses "cookies" on web sites to service the account and keep purchases secure. A "cookie" is an electronic note created by a web site and stored on your computer.

In order to access some features of the Web Site, you will have to register an account. You may not use another user's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You may change your password at any time by updating your account profile.

By registering on the Web Site, you represent that you are 18 years or older, or that you are below the age of 18 (eighteen) but have obtained your parent's/s' or guardian's/s' consent.

You will not restrict or inhibit any other user/s from using and enjoying the Web Site in any manner.

African Greetings reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Any unauthorised use of the Web Site may result in further investigation of such conduct by African Greetings.

African Greetings reserves the right to take certain preventative or corrective actions against users who abuse the data, products and services provided.

Access outside the Republic of South Africa

This Website is controlled, operated and administered by African Greetings and its Web Site operator from their offices within the Republic of South Africa. If the user accesses this Website from locations outside of South Africa, that user is responsible for compliance with all local laws. We do not warrant that the information and services provided herein are compliant with legislation in any other jurisdiction in the world.

None of the content on the Website constitutes any form of accounting, legal, financial, consulting, investment or other professional advice or recommendation by us.

Accuracy of Information

The Web Site and all content on the Web Site, including any current or future offer of products or services, may include inaccuracies or typographical errors. African Greetings makes no warranty or representation as to the availability, accuracy or completeness of the content. African Greetings or any of its affiliates shall not be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of or the inability to access or use the content of the Website, or any functionality thereof, or of any linked web site or online resource.

You bear all risks from any use or results of using any information and services on the Web Site. You are responsible for validating the integrity of any information received over the Internet.

Liability Disclaimer

Whilst African Greetings has taken reasonable measures to ensure the integrity of the Web Site and its contents, no warranty, whether express or implied, is given that any files, downloads or applications available via the Web Site are free of viruses, trojans, bombs, time-locks or any other date or code which has the ability to corrupt or affect the operation of your system.

Transmission of information over the Internet may be subject to arbitrary delays beyond our control which may delay the provision of the services or access to the Web Site. You acknowledge and agree that we and our service providers shall not be liable to you or any third party for any costs, expenses or losses arising from such delays.

Access to External Web Sites and Advertising

African Greeting's Web Site may contain links to other Internet web sites and/or online resources. No inference can be made, or representation implied, that African Greetings is affiliated to, operates or controls these linked web sites. The links to other web sites are for your convenience only and your access thereto is at your own risk. When visiting linked web sites you must refer to that linked site's individual terms and conditions of use, and you cannot rely on the terms and conditions contained herein.

African Greetings is not responsible for the content and/or availability of any other Internet web sites and/or online resources. African Greetings is not responsible or liable, directly or indirectly, for the content and/or privacy policies of such web sites, including but not limited to, any goods, products, or services available on or via such web sites or online resources. Furthermore, African Greetings is not liable for any damage, loss, or harm caused, or alleged to have been caused, by or in connection with the use of or reliance on any content, goods, products, or services available on or via such external web sites or online resources.

The links or adverts on the Web Site enhance the service we provide to you. Neither links nor adverts represent any endorsement or recommendation by us and do not mean that African Greetings has any association with the linked web site or third party advertising.

African Greetings is not responsible for the content of any web sites that are linked to or from the Web Site or any third party adverts. African Greetings is not responsible for the legal consequences of you entering into any contracts with the third parties that provide these linked web sites or adverts, and we do not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you as a result.

Copyright and Your Rights

All content currently or anticipated to be displayed on this Web Site is provided by African Greetings, its affiliates, or any third party owners or suppliers of such content, and includes but is not limited to text, logos, button icons, images, graphic designs, literary works, musical works, artistic works, sound recordings, cinematograph films, sound and television broadcasts, program-carrying signals, published editions and computer programs. Such content is protected by South African and international intellectual property and copyright laws and treaties.

You may use information retrieved from this Web Site only for your own personal non-commercial use, which means that you may not sell, resell, re-transmit, use in the creation of an index linked or historical data product, or otherwise make the information retrieved from the Web Site available in any manner or on any media to any third party unless you have obtained our prior written consent.

You may not frame nor use framing technologies to enclose the Web Site or the content nor any part thereof without the express written consent of African Greetings.

African Greetings respects the intellectual property of others, and we ask our Web Site users to do the same. Thus, in your use of this Web Site you may not post, modify, distribute or reproduce in any way any design submission or other user submission that constitutes copyrighted material belonging to another or others, without obtaining the prior written consent of the holder or holders of the copyright. This specifically includes the design of a greeting card or an e-card. African Greetings reserves the right, in its discretion, to remove any design submission or user submission if we believe it may infringe the copyright of another or others, and/or to terminate the accounts of users who we believe to be copyright infringers.

User Submissions

African Greetings reserves the right to monitor and review any and all user submissions to the Web Site. User submissions include but are not limited to text, data, graphics, audio or visual content, music, sound, chat, messages, messages, files or other material whether included in blogs, discussion fora or groups, account profiles, comments or any other space on the Web Site. African Greetings shall not be responsible for the content of any messages, designs, comments or other user submissions, and reserves the right to delete or edit submissions that it deems to be abusive, defamatory, obscene, to constitute hate speech or which it believes to be in violation of any copyright or trademark laws, or otherwise objectionable.

Your use of the Web Site is subject to the following terms and conditions:

  1. You will not upload, post, or otherwise transmit or submit anything to the Web Site that is defamatory, threatening, obscene, vulgar, profane, sexually explicit, pornographic, or which constitutes hate speech, is plagiarized, or promotes unjustifiable discrimination based on race, gender, religion, nationality, disability, sexual orientation or age, or which is otherwise unlawful.
  2. You will not use the Web Site for illegal purposes, or otherwise encourage others to violate any applicable law or regulation.
  3. You will not infringe any copyright, trademark, patent, trade secret or any other property right.
  4. You will not use the Web Site for the purposes of "deep linking", "embedding" or using analogous technology. The user will not submit or transmit content on or through the Web Site that contains viruses or other harmful material.
  5. You will not use the Web Site for "spamming", or to submit or transmit, content intended for commercial purposes or containing marketing or promotional materials or content intended to solicit donations, on or through the African Greetings Web Site.
  6. You warrant that you the rightful owner of content submitted to, or transmitted through, the Web Site, or that you have obtained permission from the rightful owner/s to submit or transmit such content.

African Greetings may investigate complaints and/or any perceived or reported violation of the terms and conditions of use of the Web Site and take any action that it deems appropriate, including but not limited to the issuing of warnings, suspending, terminating, or attaching conditions to your access and/or removing any submissions or other material from the Web Site.

Use of Your Information and Privacy Policy

You may visit the public section of the Web Site without providing any personal information. African Greetings will in such instances collect the IP address of the user computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent on the Web Site, pages viewed, and so on. African Greetings uses this information to determine use of the Web Site, and to improve content thereon. African Greetings assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

All personal information you supply to us will be treated as private and confidential. We will collect and use your personal information in order to operate, enhance and provide to you the services you request.

We will not pass your personal information on to any other person except to our service provider, Web Site operator or other relevant third parties, where it is necessary, to enable us to provide you with the services you request from us. It will neither be sold to third parties nor made available or known to others.

You may edit your personal information held by us at any time. You will update your information if it changes as detailed in the subscription process.

You agree that we may disclose to the Financial Services Board and to any other regulatory authority that is empowered to require such information by or under any legal enactment, any information they may request or require relating to you or our services.

African Greetings may need to update this privacy policy from time to time. Any changes to our privacy policy will be reflected on this Web Site. Your continued use of the Web Site following any changes to our privacy policy will be deemed to constitute your acceptance of such changes.

By using the Web Site, you signify your acceptance of African Greeting's privacy policy. If you do not agree to this policy, please do not use our Web Site.

Product Sales

By registering on the Web Site and using the product purchasing services you acknowledge and agree that all such usage shall be in your own capacity as a private user. All payments made through the Web Site are subject to these Terms and Conditions. All prices quoted on the Web Site are quoted in South African Rands (ZAR). The private information required for executing the payments placed through the e-commerce facility, namely your personal information and credit card details, will be kept in the strictest confidence by African Greetings and not sold or made known to third parties. African Greetings undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for services provided. African Greetings cannot be held responsible for security breaches occurring on your electronic device (personal computer or other electronic device used to browse the Web Site), which may result due to the lack of adequate virus protection software or spyware that you may inadvertently have installed on your device. Payment of the whole purchase price must be made for the product you wish to receive before delivery of such product can be effected. Once payment has been received African Greetings will confirm the receipt of your payment by sending an email to the email address you provide in the registration form or account held with us as a registered person with African Greetings. All prices listed on this Web Site are subject to confirmation. African Greetings will notify you by email if the confirmed price of an item you have selected differs from the price listed on the Web Site or on your purchase order. African Greetings reserves the right to limit the quantities of certain items which you, your family or any group can purchase. Once Payment has been received and processed, please allow a few minutes for electronic delivery.

Refund Policy

Purchase price refunds will be considered as long as the request is received in writing within ten (3) days of receipt of payment. African Greetings will not process refunds for incorrect purchases or change of mind. A refund can only be paid if African Greetings has received payment from the user and it has been entered into its accounts. Refunds will only be made into the account of the user that has made payment to African Greetings, as indicated in the proof of payment. Refunds will be made in South African Rands only.

Security Measures

The Website has a number of security measures in place to protect the loss, misuse and alteration of information, which you provide to African Greetings. Credit card payments are secured using Extended Validation SSL with 256-bit encryption. African Greetings will keep all information that you furnish to it strictly confidential and no such information will be made available to third parties, unless required in law to do so. Your secrecy of your username and password are your responsibility and you are advised to keep them in a safe place.


The Terms contained in this user agreement will be exclusively governed by and construed in accordance with the laws of the Republic of South Africa. Any notice from us to you may be delivered by post, sms or e-mail to your provided postal/e-mail address or cellular number. Evidence of posting (either electronically or otherwise) shall be taken as evidence of delivery. Any dispute, controversy or claim arising out of or in connection with this agreement or its breach, termination or invalidity, shall be finally resolved in accordance with the Rules of the Arbitration Foundation of Southern Africa by an arbitrator appointed by that Foundation (unless otherwise agreed in writing), and shall be held in Sandton, Gauteng Province, South Africa. Nothing in this Agreement shall preclude any party from seeking interim and/or urgent relief from a court of competent jurisdiction. Should you violate these Terms or any other right of African Greetings, African Greetings reserves the right to pursue any and all legal and equitable remedies against you. If African Greetings fails to enforce any right or provision in these Terms, you agree that this failure does not constitute a waiver of such right or provision or of any other rights or provisions in these Terms. If any provision in these Terms is held to be illegal or unenforceable the validity and enforceability of the remainder shall continue in full force and effect. Failure by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy. All disclaimers, indemnities and exclusions in these Terms shall survive termination of these Terms.

Graphic Design and Greeting Card/e-Card Submissions

If you are submitting a graphic design, an e-card or a greeting card design, you agree to additional Terms and Conditions.


If you are not satisfied with the level of service provided to you or believe we have made an error please send an e-mail to We will investigate the nature of your complaint and try to resolve it.

Contact Details

Physical address: Block 816/1 Hammets Crossing Office Park, 2 Selborne Road, Fourways, 2191
Postal address: P.O. Box 781137, Sandton, 2146
E-mail address: or

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